• +32498616896
  • office@alvaconcept.com

Privacy Policy

Privacy Policy


Effective Date: [10.12.2020]

At Alva-Concept, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, email address, phone number, and other information you provide via forms.
  • Usage Data: Information about how you interact with our website, such as IP addresses, browser type, and pages visited.
  • Transactional Data: Information related to purchases made through our website.

2. How We Use Your Information

We use your information for the following purposes:

  • To process your inquiries or orders.
  • To provide customer support and respond to your requests.
  • To improve our products and services.
  • To comply with legal obligations.

3. Data Retention

We retain your personal information for a period of 12 months after collection, unless required otherwise by law or for legitimate business purposes.

4. Sharing Your Information

Your information will not be sold or used for commercial purposes. However, we may share it with trusted service providers or partners who assist us in fulfilling your requests.

5. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your data.
  • Correction: Update or correct your information.
  • Deletion: Request the deletion of your data.
  • Objection: Object to the processing of your data.

To exercise these rights, please contact us at office@alvaconcept.com.

6. Security of Your Information

We implement strict security measures to protect your data, including encrypted storage and limited access.

7. Cookies and Tracking

We use cookies to improve your experience on our website. You can manage your cookie preferences in your browser settings.

8. Contact Information

For questions or concerns about this Privacy Policy or your data, please contact us:

Administration Department
📧 Email: office@alvaconcept.com
📞 Phone: +32498616896

Logistics Department
📧 Email: cargo@alvaconcept.com
📞 Phone: +32498617199

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Please check this page regularly for updates.

Last Updated: [10.12.2020]